Legal
Accessibility statement
Last updated: 5 July 2026
Futsy is a futsal league platform, and futsal is for everyone — so the software that runs it should be too. This statement explains our accessibility commitment, what we've built so far, where we know we fall short, and how to tell us when something doesn't work for you.
We are committed to providing a service accessible to people with disability, consistent with our obligations under the Disability Discrimination Act 1992 (Cth) and guided by the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
1. Our conformance status, honestly stated
Futsy is partially conformant with WCAG 2.2 Level AA: parts of the platform meet the standard, and we are actively working toward full conformance. We have not yet completed an independent third-party accessibility audit, so we don't claim full conformance — we'd rather tell you where we are than overstate it.
2. What we have built
Accessibility measures currently in the product:
- Keyboard navigation throughout the app, with visible focus indicators on interactive elements — you can RSVP to a fixture, respond to a substitute request, and manage a team without a mouse.
- Screen reader support: interactive controls carry accessible names and labels, and dynamic updates (such as an RSVP being confirmed) are announced through live regions rather than changing silently.
- Accessible forms: invalid fields are programmatically flagged and described, so errors are announced to assistive technology rather than shown only by colour.
- Accessible component foundations: our interface is built on component primitives designed to WAI-ARIA authoring practices (keyboard interaction, focus management, and correct roles for dialogs, menus and tabs).
- No time-pressure traps: nothing in Futsy requires a fast reaction. RSVPs and substitute requests stay open until their real-world deadline, and sign-in uses an email magic link rather than a timed code you must race to type.
- Responsive layout that works at 400% zoom and adapts to mobile screens, with text that scales with your browser settings.
- Accessibility is treated as part of code review for new features, not a retrofit.
3. Known limitations
Areas we know need work, and are on our roadmap:
- No independent audit yet. Our testing so far is internal (keyboard-only passes and automated checks). A third-party WCAG 2.2 AA audit is planned, and this statement will be updated with its findings.
- Colour contrast has not been exhaustively verified across every state of every component (for example, some muted secondary text and chart/ladder colours).
- Complex data views — fixture grids and league ladders — are usable with a screen reader but not yet optimised for it; navigating a large ladder is more tedious than it should be.
- Reduced-motion preferences (
prefers-reduced-motion) are not yet consistently respected by all interface animations. - PDF or exported documents, where offered, may not yet be tagged for accessibility.
If any of these blocks you from doing something in Futsy, contact us (Section 5) and we will help you complete the task another way while we fix it.
4. What we test with
Our internal testing currently covers keyboard-only operation, automated accessibility checks in our development pipeline, and browser zoom/reflow. We test primarily in recent versions of Chrome and Safari, including on mobile. If you use assistive technology and hit a problem, your report genuinely helps — real-world usage finds what checklists don't.
5. Feedback and help
If you can't access something on Futsy, or you have a suggestion:
- Email: support@futsy.com.au with "Accessibility" in the subject line.
- Tell us what you were trying to do, what happened, and the assistive technology or browser you use (if relevant).
We will acknowledge accessibility reports within 2 business days and treat barriers that prevent you using the service as priority fixes, not backlog items. If you need an alternative way to complete a task in the meantime — for example, having a league admin action something on your behalf — we will arrange it.
6. If we don't resolve it
We hope it never gets there, but if you believe we have failed to meet our obligations and we haven't resolved your complaint, you can lodge a complaint with the Australian Human Rights Commission, which handles complaints under the Disability Discrimination Act:
- Online: humanrights.gov.au
- Phone: 1300 656 419
7. Keeping this statement current
This statement is reviewed whenever we complete significant accessibility work, and at least every 12 months. When our independent audit is complete, we will publish the conformance findings here — including anything it says we still get wrong.